Help and support
Questions, answered.
Find answers about your account, prices and orders. Contact support if you need help.
6
answers published
How is a service price calculated?
Most quantity-based listings use a rate per 1,000 units; package listings use a flat amount. The order form shows the calculated amount for the quantity selected.
What should I check before ordering?
Read the current description, rate basis, quantity limits, selected currency, and any refill, cancellation, or drip-feed labels.
Does a listing guarantee a result?
No. Availability, timing, status, and optional requests can change. A listing also does not mean that an external platform endorses the service or that every use is permitted.
How can I follow an order?
A signed-in customer can use the order reference and recorded status in account history. Open a support ticket when an order needs review.
Is reseller access available?
Reseller plans and API access are separate from ordinary service orders. They appear only when the owner explicitly enables and publishes them.
Which payment methods are supported?
The funding page shows only methods the panel operator has enabled and configured. Availability, processing time, fees, bonuses and currencies can differ by method.